



FAQ

What is Move It?
Move It is a global matchmaking platform for all types of cargo transportation.
How it works?
Register in the system and easily create a profile. Then, publish the product you can transport and the transportation dates as a post. If you want something to be brought to you or taken away from you, publish a post detailing what you want transported and when. Move It will find the best match for you as quickly as possible.
What is Mover?
Do I have to be a
professional to be a Mover?
No, there is no such obligation. Our platform allows everyone to become a Mover, whether they are professional or not.
What is ways to be
transport as a Mover?
A Mover can use any means of transportation. The choice of vehicle and mode of transportation is up to the Mover. They may use their own taxi, truck, van, suitcase, bicycle, scooter, or just a backpack.
What is Requester?
Anyone who wants something brought to them from anywhere in
the world or has a shipment sent to anywhere in the world is
a Requester.
A Mover can use any means of transportation. The choice of vehicle and mode of transportation is up to the Mover. They may use their own taxi, truck, van, suitcase, bicycle, scooter, or just a backpack.
What can a Requester
request to be moved?
Anything that is not prohibited by international law may be requested for transportation.
What are the
transportation distances?
There is no limit in this area; transportation can be within the city, between cities, or between countries. Wherever you travel, Move It connects you with people in need. For now, our operations are limited to specific areas, but we are rapidly restructuring to serve new regions.
How can I be a Mover
or Requester?
How can I create a
post?
After creating a profile, you can easily create a post by navigating to the relevant page and following the available options.
Is Move It free to
use?
Yes, it is completely free to use.
I have a match, then
what?
You can meet one-on-one with your partner via the chat system in Move It and discuss transportation details. At this point, we recommend that you review the Security Tips, Community Guidelines and Legal Compliance & Responsibilities sections. From now on, you will be responsible for the decisions you make.
What is “Search
Another”?
If for some reason you don’t like the match that Move It found for you, you can make a new search. Move It immediately starts searching for new matches for you beyond the previous one.
Why I have to post at
least 7 days?
We believe that timing and planning are crucial factors in transportation. To ensure better service and effective transportation planning, you can post your request no earlier than 7 days after your desired arrival date. Please note that this timing may be subject to change in the future.
Why I have to post
max 37 days after?
Due to the many variables in the transportation business, you can currently place an ad up to 37 days in advance. Please note that this timing may change in the future.
How can I can
“Cancel” my post?
We’re sorry to hear that ☹, but you can cancel your post from the system whenever you wish.
If I don’t get any
matches?
We are working diligently to improve our service and expand our matching pool within the platform. If we are unable to find a match for you, you can try again by creating a new post for free.
I want my pet to be
moved. Can I post about it?
Of course, but you may need to make a detailed announcement about the transport conditions for your pet and discuss these conditions in detail with the Mover you are matched with.
I have a corporate
company in the field of transportation. Can I become a
Mover?
Yes, you can. In fact, doing transportation work professionally can put you in a more advantageous position since you are experienced.
Can I post for the
transportation of my industrial products that need to be
transported?
Of course, Move It serves to meet all types of transportation needs in every field, regardless of B2B, B2C, and C2C
Why do you operate in
a limited area?
To ensure effective management and sustainability, we currently operate in a limited area. However, we are expanding our service by adding new regions every day.
There was a match and
an agreement was made for transportation. Will I make my
payment to Move It?
Not yet. For now, we recommend using a system such as PayPal. We will add a payment guarantee to the system in the future.
I want to get
insurance for transportation. What should I do?
We recommend that you use online resources that provide services for this purpose. When the payment system is added to Move It very soon, we will also implement insurance transactions.
I can't find the
destination I'm looking for, what should I do?
If the location you need transportation to is not listed, please contact us at; info@moveitmatch.com
What happens to my
personal information?
Regarding your personal information, we recommend reviewing our Cookie Policy and Legal Compliance and Responsibilities sections.
What are the Legal
Obligations?
Move It is a matchmaking platform for the global cargo industry. Users can decide at their own discretion whether to work with Requesters or Movers. The platform assumes that the statements made by users are accurate and bases its operations on this assumption. Otherwise, it does not accept responsibility. It is essential to comply with international laws in all matters related to transportation, including the mode of transportation and the vehicle used.
Is Move It reliable?
Yes. In a world where people meet and marry online, Move It is absolutely reliable for transporting belongings. However, we would like to remind you that general security rules in the online world also apply here. That’s why we recommend that you review the Security Tips, Community Guidelines and Legal Compliance & Responsibilities sections.
Do you have any
problems or questions or want to contact with Move It?
Please contact us at; info@moveitmatch.com